Privacy Policy

1. Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, business address
• Business Information: Company name, website URL, industry, business size
• Payment Information: Billing address, payment method details (processed securely through third-party providers)
• Communication Data: Messages, emails, and other communications with our team

Website and Usage Information

• Technical Data: IP address, browser type, device information, operating system
• Usage Analytics: Pages visited, time spent on site, click-through rates, referral sources
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience

SEO Service Data

• Website Analytics: Traffic data, keyword rankings, backlink profiles
• Content Information: Website content, meta data, technical SEO elements
• Competitor Data: Public information about competitors for analysis purposes

2. How We Use Your Information

We use the collected information for the following purposes:

Service Delivery

• Provide AI-powered SEO services and content creation
• Conduct keyword research and competitor analysis
• Generate performance reports and analytics
• Optimize your website for search engines and AI platforms

Communication

• Respond to inquiries and provide customer support
• Send service updates, reports, and notifications
• Share relevant SEO insights and industry updates
• Process and fulfill service requests

Business Operations

• Process payments and manage billing
• Improve our services and develop new features
• Comply with legal obligations and protect our rights
• Prevent fraud and ensure service security

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

Service Providers

• Third-party tools and platforms used for SEO analysis
• Payment processing services
• Cloud hosting and data storage providers
• Analytics and reporting platforms

Legal Requirements

• When required by law or legal process
• To protect our rights, property, or safety
• To prevent fraud or illegal activities
• In connection with business transfers or acquisitions

4. Data Security

We implement comprehensive security measures to protect your information:

• Encryption: All data transmission is encrypted using SSL/TLS protocols
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Monitoring: Continuous monitoring for unauthorized access or breaches
• Secure Storage: Data stored in secure, encrypted databases with regular backups
• Staff Training: Regular privacy and security training for all team members

5. Data Retention

We retain your information for as long as necessary to:

• Provide ongoing SEO services
• Maintain performance history and analytics
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

Upon termination of services, we will securely delete or anonymize your personal information within 90 days, unless longer retention is required by law.

6. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Opt-out: Unsubscribe from marketing communications at any time
• Consent Withdrawal: Withdraw consent for specific data processing activities

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience:

Types of Cookies

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand website usage and performance
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences, though this may affect website functionality.

8. Third-Party Links and Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses
• Adequacy decisions by regulatory authorities
• Certification programs and codes of conduct

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately for removal.

11. Updates to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through:

• Email notifications to registered users
• Prominent notices on our website
• Updates to the "Last Updated" date above

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